- Made to order — plan on 7–8 weeks to your door (West Coast often 6–7). Free US delivery with in-home setup.
Shipping & Delivery
Every Dynox X5 is made to order. Here's where the time goes: about 1–2 weeks to build, about 4 weeks at sea, then 1–2 weeks for US delivery and in-home setup. Plan on 7–8 weeks in total — West Coast addresses often arrive in 6–7. In rare cases, port or freight delays can stretch this to 8–10 weeks; if that happens, we'll let you know as soon as we do.
Free shipping within the continental US, with complimentary in-home setup on every X5.
When your delivery is scheduled, we'll reach out by email or phone.
Warranty & Returns
60-Day Risk-Free Trial. Try your Dynox X5 at home for 60 days. If it's not right, we arrange free return pickup — no restocking fees, no questions about what didn't work. Refund processed within 5 business days of pickup.
3-Year Frame & Upholstery Warranty. Frame, padding, and fabric/upholstery covered against manufacturing defects for 3 years from delivery. Motors, lift mechanism, and controller covered for 2 years; charging and cooling electronics for 1 year.
1-Year In-Home Service. If something needs attention in the first year, we send a technician to you at no cost.
Why Dynox X5
Most lift recliners use 2 or 3 motors to move the whole chair in one direction. The Dynox X5 has 5 independent motors — one each for the headrest, backrest, lumbar, footrest, and confident-stand support. Each part moves on its own, so your body gets exactly what it needs.
Designed in New Jersey. Built for the way you actually live.
Top Questions
How long from order to delivery?
Every X5 is made to order — plan on 7–8 weeks from your order to your door (West Coast often 6–7). In rare cases, port or freight delays can stretch this to 8–10 weeks; we'll let you know if so. Ships free within the US.
Can I customize it?
Yes — four covers in 12 colors (3 fabrics + Top Grain Leather), two cup holder types, two charging ports, and six modular accessories.
What's the weight capacity and height range?
Up to 330 lbs. Comfortable for heights from 5'4" to 6'4".
What if it's not right for me?
60-day risk-free trial. Free return pickup. No restocking fees.