Tell us what’s still hard.

Not how it looks — what it still can’t do for you.

This isn’t about fabric or color. It’s about function.

Maybe standing up takes two tries. Maybe your legs need to go higher than the chair allows. Maybe the buttons are too small for hands that shake. Maybe twenty minutes of sitting starts to hurt. Whatever it is — tell us.

We’ve been building motion furniture for fifteen years, in our own factory, for nearly 50,000 households. Not a middleman, not a catalog. So if a problem can be solved with better engineering, there’s a real chance we can solve it — and your note goes straight to the engineers who would build it.

What it costs you: nothing extra.

No design fee. No custom-work surcharge. The chair is priced exactly as it always is.

What it costs is time. Three to six months — because we test properly before anyone sits in it. We would rather be slow than wrong. And when it is ready, you will be the first to have it.

What happens after you write to us

  • You describe the problem — in your own words. You don’t need the right terms; just tell us what goes wrong, and when.
  • Our engineers read it — and someone from our New Jersey team gets back to you to understand it properly.
  • If we can build it, we will — for you first, and then for every other family who needs the same thing.

Write to us

Email is all we need. Everything else is optional.

Take your time. The more specific you are, the better we can help.

We’ll get back to you within 2 business days.

We read every single one. — The Dynox team, New Jersey