No design fee

Tell us what’s still hard.

Not how it looks — what it still can’t do for you.

This isn’t about fabric or color. It’s about function.

Maybe standing up takes two tries. Maybe your legs need to go higher than the chair allows. Maybe the buttons are too small for hands that shake. Maybe twenty minutes of sitting starts to hurt.

Whatever it is — tell us.

We have our own factory and our own engineers. Not a middleman, not a catalog. If a problem can be solved with better engineering, we will try to solve it.

What it costs you: nothing extra. We don’t charge a design fee. There is no custom-work surcharge. The chair is priced exactly as it always is.

What it costs is time. Three to six months — because we test properly before anyone sits in it. We would rather be slow than wrong.

And when it’s done

  • You get the first one off the lineYours first
  • Extended warranty — on us5 years
  • In-home service — on us3 years

What happens after you write to us

  • You describe the problem.In your own words. You don’t need the right terms — just tell us what goes wrong, and when.
  • Our engineers read it.Someone from our New Jersey team will get back to you to understand it properly.
  • If we can build it, we will.For you first — and then for every other family who needs the same thing.

Why we can actually do this

  • Building motion furniture15 years
  • Our own factory — not a middlemanIn-house
  • Households servedNearly 50,000
  • Who reads itOur engineers

Write to us

Email is all we need. Everything else is optional.

Take your time. The more specific you are, the better we can help.

We’ll get back to you within 2 business days.

We read every single one. — The Dynox team, New Jersey