We've been listening since 2019. Still are.

Quick answers

How long does delivery take?
Ready-to-ship orders arrive in 3–5 days. Made-to-order configurations take 6–8 weeks. Both include free shipping within the US.

Can I customize a specific configuration?
Yes. Color, cup holder type, charging port, and modular accessories — all configurable at checkout. For anything beyond, use the form below.

What size user does the X5 fit?
Seat dimensions and weight capacity are on the product page. If you're unsure, send your height and build below and we'll confirm fit.

Something broke?
1-year in-home service is included. Email dynoxhome2019@gmail.com with your order number.

Reach us directly

📧 dynoxhome2019@gmail.com
📞 +1 (609) 505-7132
🕐 Mon–Fri, 9am–6pm EST
📍 1911 Kresson Rd, Cherry Hill, NJ 08003

We reply within 1 business day. No robots. No ticketing system. Just us — reading every message.

Five-star customer service, since 2019. Every conversation is handled by a real person — the same team that's earned five-star customer service reviews on our Amazon listings.